nordabiz/templates/admin/chat_analytics.html

{% extends "base.html" %}

{% block title %}Analityka Chatu AI - Norda Biznes Hub{% endblock %}

{% block extra_css %}
<style>
    .analytics-header {
        margin-bottom: var(--spacing-xl);
    }

    .analytics-header h1 {
        font-size: var(--font-size-3xl);
        color: var(--text-primary);
    }

    .stats-grid {
        display: grid;
        grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
        gap: var(--spacing-lg);
        margin-bottom: var(--spacing-2xl);
    }

    .stat-card {
        background: var(--surface);
        padding: var(--spacing-lg);
        border-radius: var(--radius-lg);
        box-shadow: var(--shadow);
        text-align: center;
    }

    .stat-value {
        font-size: var(--font-size-3xl);
        font-weight: 700;
        color: var(--primary);
    }

    .stat-value.positive { color: var(--success); }
    .stat-value.negative { color: var(--error); }
    .stat-value.neutral { color: var(--secondary); }

    .stat-label {
        color: var(--text-secondary);
        font-size: var(--font-size-sm);
        margin-top: var(--spacing-xs);
    }

    .section {
        background: var(--surface);
        padding: var(--spacing-xl);
        border-radius: var(--radius-lg);
        box-shadow: var(--shadow);
        margin-bottom: var(--spacing-xl);
    }

    .section h2 {
        font-size: var(--font-size-xl);
        margin-bottom: var(--spacing-lg);
        color: var(--text-primary);
        border-bottom: 2px solid var(--border);
        padding-bottom: var(--spacing-sm);
    }

    .query-list {
        list-style: none;
    }

    .query-item {
        padding: var(--spacing-md);
        border-bottom: 1px solid var(--border);
        display: flex;
        justify-content: space-between;
        align-items: center;
    }

    .query-item:last-child {
        border-bottom: none;
    }

    .query-text {
        flex: 1;
        font-size: var(--font-size-base);
    }

    .query-meta {
        color: var(--text-secondary);
        font-size: var(--font-size-sm);
        text-align: right;
    }

    .feedback-badge {
        display: inline-flex;
        align-items: center;
        gap: var(--spacing-xs);
        padding: var(--spacing-xs) var(--spacing-sm);
        border-radius: var(--radius);
        font-size: var(--font-size-sm);
        font-weight: 500;
    }

    .feedback-badge.positive {
        background: rgba(16, 185, 129, 0.1);
        color: var(--success);
    }

    .feedback-badge.negative {
        background: rgba(239, 68, 68, 0.1);
        color: var(--error);
    }

    .satisfaction-bar {
        height: 8px;
        background: var(--border);
        border-radius: 4px;
        overflow: hidden;
        margin-top: var(--spacing-sm);
    }

    .satisfaction-fill {
        height: 100%;
        background: linear-gradient(90deg, var(--error), var(--warning), var(--success));
        transition: width 0.3s ease;
    }

    .response-preview {
        background: var(--background);
        padding: var(--spacing-md);
        border-radius: var(--radius);
        margin-top: var(--spacing-sm);
        font-size: var(--font-size-sm);
        color: var(--text-secondary);
        max-height: 100px;
        overflow: hidden;
    }
</style>
{% endblock %}

{% block content %}
<div class="analytics-header">
    <h1>Analityka Chatu AI</h1>
    <p class="text-muted">Monitoruj jakość odpowiedzi i zachowania użytkowników</p>
</div>

<!-- Stats Grid -->
<div class="stats-grid">
    <div class="stat-card">
        <div class="stat-value">{{ total_conversations }}</div>
        <div class="stat-label">Rozmów</div>
    </div>
    <div class="stat-card">
        <div class="stat-value">{{ total_user_messages }}</div>
        <div class="stat-label">Zapytań użytkowników</div>
    </div>
    <div class="stat-card">
        <div class="stat-value positive">{{ positive_feedback }}</div>
        <div class="stat-label">Pozytywnych ocen</div>
    </div>
    <div class="stat-card">
        <div class="stat-value negative">{{ negative_feedback }}</div>
        <div class="stat-label">Negatywnych ocen</div>
    </div>
    <div class="stat-card">
        <div class="stat-value {% if satisfaction_rate >= 70 %}positive{% elif satisfaction_rate >= 40 %}neutral{% else %}negative{% endif %}">
            {{ satisfaction_rate }}%
        </div>
        <div class="stat-label">Satysfakcja</div>
        <div class="satisfaction-bar">
            <div class="satisfaction-fill" style="width: {{ satisfaction_rate }}%"></div>
        </div>
    </div>
</div>

<!-- Recent Queries -->
<div class="section">
    <h2>Ostatnie zapytania użytkowników</h2>
    {% if recent_queries %}
    <ul class="query-list">
        {% for query in recent_queries %}
        <li class="query-item">
            <div class="query-text">{{ query.content }}</div>
            <div class="query-meta">
                {{ query.created_at.strftime('%d.%m %H:%M') }}
            </div>
        </li>
        {% endfor %}
    </ul>
    {% else %}
    <p class="text-muted">Brak zapytań</p>
    {% endif %}
</div>

<!-- Feedback Section -->
<div class="section">
    <h2>Odpowiedzi z oceną</h2>
    {% if recent_feedback %}
    <ul class="query-list">
        {% for msg in recent_feedback %}
        <li class="query-item" style="flex-direction: column; align-items: flex-start;">
            <div style="display: flex; justify-content: space-between; width: 100%; align-items: center;">
                <span class="feedback-badge {% if msg.feedback_rating == 2 %}positive{% else %}negative{% endif %}">
                    {% if msg.feedback_rating == 2 %}
                        <svg width="16" height="16" fill="currentColor" viewBox="0 0 20 20"><path d="M2 10.5a1.5 1.5 0 113 0v6a1.5 1.5 0 01-3 0v-6zM6 10.333v5.43a2 2 0 001.106 1.79l.05.025A4 4 0 008.943 18h5.416a2 2 0 001.962-1.608l1.2-6A2 2 0 0015.56 8H12V4a2 2 0 00-2-2 1 1 0 00-1 1v.667a4 4 0 01-.8 2.4L6.8 7.933a4 4 0 00-.8 2.4z"/></svg>
                        Pomocne
                    {% else %}
                        <svg width="16" height="16" fill="currentColor" viewBox="0 0 20 20"><path d="M18 9.5a1.5 1.5 0 11-3 0v-6a1.5 1.5 0 013 0v6zM14 9.667v-5.43a2 2 0 00-1.105-1.79l-.05-.025A4 4 0 0011.055 2H5.64a2 2 0 00-1.962 1.608l-1.2 6A2 2 0 004.44 12H8v4a2 2 0 002 2 1 1 0 001-1v-.667a4 4 0 01.8-2.4l1.4-1.866a4 4 0 00.8-2.4z"/></svg>
                        Do poprawy
                    {% endif %}
                </span>
                <span class="query-meta">{{ msg.feedback_at.strftime('%d.%m %H:%M') if msg.feedback_at else '' }}</span>
            </div>
            <div class="response-preview">{{ msg.content[:300] }}{% if msg.content|length > 300 %}...{% endif %}</div>
            {% if msg.feedback_comment %}
            <div style="margin-top: var(--spacing-sm); font-size: var(--font-size-sm);">
                <strong>Komentarz:</strong> {{ msg.feedback_comment }}
            </div>
            {% endif %}
        </li>
        {% endfor %}
    </ul>
    {% else %}
    <p class="text-muted">Brak ocen - poproś użytkowników o feedback!</p>
    {% endif %}
</div>
{% endblock %}